These questions and topics are derived from numerous emails, phone calls, and from talking to all kinds of people just like you everyday.
Please browse through the list, we hope to add to it as time goes on and make it better.
If you don't see a topic here that answers your question, please ask us and it will most likely end up here!
Why Cordura brand fabric?
Cordura is known around the world for its durability, abrasion resistance and high performance.
We only use genuine Cordura. When you see the Cordura tags on our products, rest assured you are getting the very best.
What makes these beds chew resistant?
Cordura is an extremely durable 100% nylon fabric with special woven qualities. This fabric has puncture, tear, rip, stain, and mildew resistance built in. This fabric is commonly used in high quality luggage, backpacks, motorcycle jackets, hiking boots, and military products. Cordura fabric is the best choice and time tested to give the best resistance to destructive dogs.
How can I get my dog to use a bed like this?
Place the bed in an area familiar to your dog. Encourage them near it, and spend some time yourself with your dog on it! When your buddy is laying beside you, reward them with lots of praise. You may need to repeat this over several days. Don't let the bed be a source of misunderstanding by scolding your dog onto it. Placing food or water near the bed will also create familiarity.
If you crate train your dog, they may be hesitant to go back in when something new is placed inside. Use the above methods to establish the bed as "theirs" and then inside the crate. You may need to play with their favorite toy and work nearer the open crate door, and eventually get them to retrieve the toy from inside the crate.
Constant, gentle praise will be the key to success.......
Why are your prices so low?
We are the manufacturer! When there is no "middle man markup" you save more money compared to other traditional retail stores, or Internet sites, or even catalogs!
What are your guarantees?
We offer a 15 day performance guarantee on the Dura-Crate and a 30 day performance guarantee on the Titan products only. These are our only products labeled "chew proof" We do not offer any guarantees on custom or special work, unless specifically stated through our correspondence. Tie down plastic crate beds have a 15 day performance guarantee.
The guarantee is only valid when the customer has installed and maintained the bed properly.
We will replace the bed, or refund your purchase price, less initial shipping costs provided the bed is shipped back to us for inspection.
All of our products are guaranteed to be free from manufacturer defects for a period of one year from date of purchase. All SK Enterprises products are made with ultra high quality and performance in mind.
We do not build "insurance premiums" into the cost of our products to cover them in the case of a pet destroying them. If we charged the extra high prices like others, we could easily afford to guarantee everything we sell. The fact is, this is a high risk product, and some beds are destroyed by extremely aggressive dogs.
We would rather be honest with our potential customers, than try to make customers think our product, or any bed labeled chew resistant is bullet-proof. These beds won't stop a speeding locomotive, just slow it down a bit. For the majority of pets, these beds are wonderful and solve many problems for their owners.
It is the owners decision if this product is suitable for their pet. While we do get feedback from our product on a regular basis, we actually experience very few beds being destroyed.
Our guarantee only applies to USA customers only. Shipping costs are prohibitive to guarantee foreign orders.
Can you make special sizes or products?
We would be happy to work with you on special requests, we get them all the time. We pride ourselves on being small and fast and able to provide fast turnaround times. We are unable to extend guarantees on custom work, or special sizes unless it is specifically stated through our correspondence.
It is through customer feedback that we work with you to develop products that solve problems. We developed the Dura-Crate and Super-Crate products from customers needing a crate bed that has very little chance of being destroyed.
The U-Fill-It bed was derived from the need for a cost effective chew resistant bed that has a very low ship cost.
We started with our "Original Dura-Bed" and have grown from there.
"Scratch a dog and you'll find a permanent job."
- Franklin P Jones
SK Enterprises Mfg LLC
What is the difference between "chew resistant", and "chew proof"?
Simply put-
Chew resistant means the product will be resistant to damage by chewing pets, but is not indestructible.
Chew Proof means the product is unlikely to be destroyed and usually carries a performance garantee against destruction.
